How do I know if an item is in stock?
All items are in stock unless “Out of stock” is indicated. On receipt of your order if any items are unavailable , we will inform you by email and we will offer you a refund or alternative availability date where possible.
Can I deliver to another address, other than my card billing address?
Yes, it is possible if the delivery address is in the listed countries.
What is your cancellation policy?
Our “no questions asked” cancellation policy allows you to cancel your order with us:
- Before the Products are delivered to you; or
- Within 7 working days of receiving the Products.
I would like to change my order. What should I do?
If you would like to amend your order, please contact us at firstname.lastname@example.org
How do I know that my order has been successfully submitted?
You will receive an email acknowledgement containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment.
How can I pay for my order?
We accept Paypal, Cash on delivery and Wire transfer.
How do I use a promotion code?
To use a promotional code, please follow these steps:
- Place your orders.
- Proceed to checkout.
- Enter your Promotion Code at the box indicating “Promotion Code”. Simply type or copy and paste (recommended) the promotional code in this text field.
- Submit your order to see the final amount with your promotion discount applied.